Please inspect your purchase immediately upon delivery. If there is a problem with your order, contact us within three (3) days of receipt. You may also contact us on LIVE CHAT or at [email protected]. If you receive a damaged, defective or incorrect item, we will work with you to make things right.
If you wish to return an item, you will be responsible for outbound and return shipping and delivery charges. A traceable return shipping method is required (FedEx, UPS, etc). Returns must be received in original condition and in the original packaging within 30 days.
Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective.
You must include your order number, prepay the postage, and ensure each package and ship to the address below:
Rua do Sistelo, Nº199
4435-452 Rio Tinto, Porto, Portugal
To return an unwanted item please request an RMA (Returns Merchandise Authorisation) number within 30 days of the receipt. To request this number, Login to your DelightFULL online account and select the order/items you wish to return under the Orders tab.
Please call our Customer Care team should you need any assistance with processing your return on +351 913 298 837 or email [email protected]. Our opening hours are Monday to Friday from 9am to 5pm
Our address to send all returns is:
Rua do Sistelo, Nº199
4435-452 Rio Tinto, Porto, Portugal
For returns please see our Delivery and Returns page.
To return an unwanted item please request an RMA (Returns Merchandise Authorisation) number within 30 days of the receipt of goods. To request this number, Login to your DelightFULL online account and select the order/items you wish to return under the Orders tab.
Please call our Customer Care team should you need any assistance with processing your return on +351 913 298 837 or email [email protected]. Our opening hours are Monday to Friday 9am to 5.00pm
Our address to send all returns is:
Rua do Sistelo, Nº199
4435-452 Rio Tinto, Porto, Portugal
For returns please see our Delivery and Returns page.
We accept Visa, MasterCard and American Express.
Paypal and Bank Transfer.