1. We reserve the right, without prior notice, to discontinue products or change specifications on products.
2. Many finishes are applied by hand and may vary in color, tone and character. While DelightFULL will make every efort to match the finishes, no guarantee can be made of an exact match. DelightFULL does not guarantee finishes against fading and oxidizing throughout the years. Variations in color and veining are inherent in stone and wood and considered to be part of the natural beauty of the material.
3. DelightFULL ships its products without bulbs to North America and other countries that use 110- 120V outlets.
4. Standard Halogens bulbs are supplied free of charge in every product. However, DelightFULL will not be liable for any malfunction of these components during their lifespan. We offer warranty for any lighting fixture, but cannot for the bulbs since we are not the manufacturers.
5. Plugs and switches are included and in accordance with the standards of the country to which the product is destined. Any other controls, such as dimmer controls are not included.
6. DelightFULL is free to commit any design changes without prior notice. Images on the catalogue or website may vary from the final product. We work every day to enhance our product’s quality, aesthetics, usability and reliability.
1. The values on our Euro and Dollar Price List are public and substitute any other published or advertised before.
2. Prices always refer to a single unit and VAT is included in the price. All legal taxes and fees must be subsequently added to the price.
3. All prices are EX WORK from Porto, Portugal. They do not include any transportation cost or fees.
3.1. USA - All prices are FOB Virginia. They do not include any transportation cost or fees.
4. Each time there is a request to change the information in a proforma already signed and paid in advance, there is an additional cost of 150 Euros
4.1 USA - After payment it’s not possible to change the information in your invoice.
5. Standard packaging is included in the price. Should the client require specific packaging, it will be charged accordingly.
Floor Samples- Get unmatched savings on discount lighting.
We are pleased to offer you a selection of new and slight used Lighting pieces at great value that we call “Floor Samples”.
These lamps, in most cases, were used in our design tradeshows, showrooms or returned pieces from our clients.
What we can find in “Floor Samples” section?
1. Due to the handmade nature of all of our products, finishes may vary, and minor imperfections may exist. Quantities are limited, all sales are final.
2. There are items that are returns, essentially, their only noticeable issue about them is that their original packaging has been opened. After receiving and opening their new lighting fixture, the original buyer changed their mind and returned the item, and all of its components remain intact, and this may be the case for some of our products in our section of “Floor Samples”.
3. You can find some fixtures that have been featured in our showrooms and discontinued products in this section as well (every piece functions properly and shows no signs of any mechanical flaw nor any functional imparity);
4. There are also “Floor Samples” that have been rotated off of the showroom. While these lighting fixtures have been used, they are still in excellent working order.
Please note that the sale of “floor samples” are final. No returns will be accepted, no other discounts apply and stock is limited to what is available in the online store.
1. Storage fees may be applied up to 120€ per m3 per week if outstanding invoice balance is not paid in full and/or shipping arrangements have not been made within ten (10) business days after being informed that the order is ready. The charge will be compounding weekly either in Portuguese or in the US warehouse. If the order is not picked up within 2 months, the pieces will automatically pass to the brand's stock list.
1. DelightFULL may provide all of the following services for a special fee – please contact our staff regarding prices: Certificate of Origin, Authentication of Invoices, SASO Certificates, Inspections, Storage and Demurrage, Change of Details on Final Invoice.
1. Should the article received fail your expectations in any way, please provide written claim to DelightFULL within the first 48 hours after reception. Photographic evidence supporting your allegation must be sent by email to: email@example.com or the respective sales representative. Upon confirmation of any defect, DelightFULL compromises to replace the defective part/piece integrally, within a period agreed with the client. The defective part/piece must be received by DelightFULL in its original package before any replacement can be send - especially in all cases concerning customize products or new products created to meet contract specifications.
2. For all sales made to Russia, and in case of return the goods for complaint, it is the customer’s responsibility to get the goods to a point of distribution in Europe, such as Italy or Germany, and support this shipping. After checking the claimed piece and in case of proof of production problem, Delightfull will support all the previous transportation costs related to the fixing of the issue.
3.Any question that may arise from the interpretation, application or obedience to the Terms and Conditions must be viewed and resolved in accordance with the laws of Portugal.
4.DelightFULL will not be liable for any damages that might occur from handling and / or installation by persons acting on behalf of the client / receiver.
We acept: VISA, American Express, Paypal, Mastercard and Bank Tranfer.
The products are shipped only after DelightFULL has confirmed that the final invoice is signed/stamped by the client and the adjudication value has been received; The payment must be made by account transfer (in Euros) and the confirmation (receipt) of the transfer must be sent along with the signed/stamped invoice by fax (+351 22 488 71 70) or e-mail (firstname.lastname@example.org).
Name: Secret Brands, Lda
Address: Travessa Marques de Sá,
68 4435-324 Rio Tinto – Portugal
Company’s bank’s address
Name: BPI Account EUR
Address: Rua Pedro Alvares Cabral, 865
Rio Tinto – Portugal
Account name Contacts
Secret Brands, Lda
IBAN DelightFULL main office
PT50 0010 0000 4763 9440 0017 7
Tel.: +351 224 881 669
SWIFT Cell: +351 912 528 471
BBPIPTPL Fax: +351 224 887 170
NIB 0010 0000 476 394 400 01 77
VERSION DATED 07/11/2018
To cancel a recent order please contact our sales assistent via phone +351 914 922 036 or email email@example.com at your earliest convenience. We will make every effort to accommodate your request. Our system is designed to fulfill orders as quickly as possible. As such, we are unable to cancel or change requests once the order has ente